Privacy Policy

This Privacy Policy describes how SANCOM (Spigen Store Bangalore), operated by SanCom, collects, uses, and shares your personal information when you visit or make a purchase from our website (“Site”).

SanCom is an Authorized Partner of Spigen and sells genuine Spigen products in India.

By using our website, you agree to the terms of this Privacy Policy.

1. PERSONAL INFORMATION WE COLLECT

When you visit our Site, we automatically collect certain information about your device, including:

  • Web browser type

  • IP address

  • Time zone

  • Cookies installed on your device

  • Pages viewed

  • Products viewed

  • Referring websites or search terms

  • Interaction behavior on the Site

We refer to this as “Device Information.”

Technologies Used:

Cookies – Small data files stored on your device with a unique identifier.
You can disable cookies through your browser settings.

Log Files – Track actions occurring on the Site (IP address, browser type, ISP, date/time stamps).

Web Beacons / Pixels / Tags – Used to analyze browsing behavior and marketing effectiveness.

Order Information

When you make or attempt to make a purchase, we collect:

  • Full Name

  • Billing Address

  • Shipping Address

  • Phone Number

  • Email Address

  • Payment Details (processed securely via payment gateway providers)

We refer to this as “Order Information.”

When we mention “Personal Information”, it includes both Device Information and Order Information.

2. HOW WE USE YOUR PERSONAL INFORMATION

We use your Personal Information to:

  • Process and fulfill your orders

  • Arrange shipping and delivery

  • Send invoices and order confirmations

  • Communicate with you

  • Provide customer support

  • Prevent fraud and security risks

  • Improve website performance and user experience

  • Send marketing or promotional messages (only if you opt-in)

We may also use your information when required to comply with applicable laws and regulations.

3. SHARING YOUR PERSONAL INFORMATION

We may share your information with trusted third parties to operate our business, including:

  • E-commerce platform providers (e.g., Shopify or similar platforms)

  • Payment gateway providers

  • Logistics & courier partners

  • Marketing and analytics services (e.g., Google Analytics)

These service providers only use your information to perform services on our behalf.

We may also disclose information:

  • To comply with legal obligations

  • To respond to lawful government requests

  • To protect our legal rights

We do not sell your personal information to third parties.

4. BEHAVIOURAL ADVERTISING

We may use your information to show relevant advertisements or promotions.

You can opt out of personalized advertising through:

  • Google Ads settings

  • Facebook Ad preferences

  • Browser cookie settings

You may also visit industry opt-out portals for digital advertising.

5. DO NOT TRACK

Please note that we do not alter our Site’s data collection practices in response to “Do Not Track” browser signals.

6. YOUR RIGHTS

As a user, you have the right to:

  • Access personal data we hold about you

  • Request correction of inaccurate information

  • Request deletion of your personal data

  • Withdraw marketing consent

To exercise your rights, please contact us using the details provided below.

7. DATA RETENTION

We retain your Order Information:

  • For record-keeping purposes

  • To comply with tax and legal obligations

  • To resolve disputes

You may request deletion of your data unless retention is required by law.

8. DATA SECURITY

We implement reasonable security measures to protect your personal data, including:

  • Secure server environments

  • SSL encryption

  • Secure payment gateway processing

However, no method of transmission over the Internet is 100% secure.

9. MINORS

Our website is not intended for individuals under the age of 18.
We do not knowingly collect personal information from minors.

10. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time for operational, legal, or regulatory reasons.

Changes will be posted on this page. Continued use of the website indicates acceptance of updated terms.

11. CONTACT INFORMATION

If you have questions about this Privacy Policy or wish to exercise your rights, please contact:

SANCOM (Spigen Store Bangalore)
Legal Entity: SanCom
Bangalore, Karnataka, India

📞 Phone: 9972535995
📧 Email: spigenindiacs@spigen.com

12. BRAND & LEGAL DISCLOSURE

SANCOM (Spigen Store Bangalore) is operated by SanCom, an Authorized Partner of Spigen.

All trademarks, product names, and brand logos are the property of their respective owners.