Shipping Policy
This Shipping & Delivery Policy forms part of the Terms and Conditions of SANCOM (Spigen Store Bangalore) operated by SanCom. By placing an order on our website, you agree to the terms outlined below.
SanCom is an Authorized Partner of Spigen and sells genuine Spigen products in India.
Please read this policy carefully before placing your order.
1. WHAT ARE MY SHIPPING & DELIVERY OPTIONS?
📦 In-Store Pickup
We offer In-Store Pickup at our physical store location in Bangalore.
Customers will be notified via call, WhatsApp, or email once the order is ready for pickup.
🚚 Shipping Partner
For shipping orders across India, we use trusted logistics partners including Samsung SDS Logistics and other authorized courier partners to ensure safe and timely delivery.
🚛 Free Shipping
We offer Free Standard Shipping on all prepaid orders within India.
No minimum purchase value is required.
⏱ Processing & Dispatch Time
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All orders are processed within half a working day.
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Orders placed before 12:00 PM (IST) are usually dispatched on the same day.
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Orders placed after 12:00 PM may be dispatched the next working day.
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Orders are not processed on Sundays or public holidays.
📍 Delivery Timeline
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Minimum Delivery Time: 2 working days
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Maximum Delivery Time: 6 working days
Delivery timelines may vary depending on:
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Location
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Courier partner serviceability
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Public holidays
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Unexpected logistical delays
2. DO YOU DELIVER INTERNATIONALLY?
Currently, we do not offer international shipping.
We only deliver within India.
3. WHAT HAPPENS IF MY ORDER IS DELAYED?
While we strive to deliver all orders within the estimated timeframe, delays may occasionally occur due to unforeseen circumstances.
If your order is delayed:
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We will notify you via email, phone, or WhatsApp.
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A revised estimated delivery date will be shared.
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Our support team will assist you until delivery is completed.
SANCOM shall not be liable for delays caused by courier partners, natural events, or circumstances beyond reasonable control.
4. QUESTIONS ABOUT RETURNS?
If you have questions regarding returns, refunds, or replacements, please review our Return & Refund Policy:
Return Policy:
https://spigenstore.in/pages/return-refund-replacement-policy
For complete Terms & Conditions:
https://spigenstore.in/pages/terms-conditions
5. HOW CAN YOU CONTACT US ABOUT THIS POLICY?
If you have any questions regarding this Shipping & Delivery Policy, you may contact us:
SANCOM (Spigen Store Bangalore)
Legal Name: SanCom
📞 Phone: 9972535995
Customer support is available during business hours.